Sort every request instantly. Read, classify, route — no hands.

Your intake team is excellent. They just spend too much time reading, sorting, and routing requests that arrive in every format from every channel. We automate that.

Schedule a workflow exploration call →

How it works

01

We study your workflow

We map every channel where requests arrive — email, web forms, phone, fax, portals. We identify where your team spends the most time reading, classifying, and routing — and where requests fall through the cracks.

02

We automate the bottleneck

We build AI that reads each request, classifies its type and urgency, extracts key data, and routes it to the right team or system — automatically. Edge cases route to your team for review.

03

Your team does more

Your staff stops triaging and starts resolving. Response times drop. Nothing gets lost. And when volume spikes, you don't need to hire.

Common Request Processing bottlenecks we automate

Every operation is different. We work with you to identify the ones that cost you the most.

01
Email Triage
Overflowing inboxes
Today
Manual email reading
Staff reads every email, classifies it, forwards to the right person.
What we build
AI classify and route
AI classifies intent, extracts data, and routes automatically.
Your team
Decisions only
Team handles decisions only. Inbox zero is the default.
02
Multi-Channel Intake
Email, phone, portal, WhatsApp
Today
Five separate channels
Requests in 5 channels. Each with its own process.
What we build
Unified AI pipeline
AI reads all channels, normalizes into one pipeline.
Your team
One queue, all sources
One queue, all sources. Nothing gets missed.
03
Priority Detection
Urgent buried in routine
Today
Urgent buried in noise
Critical requests sit in queue behind low-priority noise.
What we build
AI urgency scoring
AI flags urgency signals, deadlines, and client tier.
Your team
Instant critical surfacing
Critical requests surface instantly. SLA breaches drop.
04
Manual Classification
Reading each request to categorize
Today
Read-and-categorize
Someone reads each request to decide type and route.
What we build
Rule-based auto-tagging
AI categorizes automatically using your business rules.
Your team
Right team, first time
Team processes, not sorts. Right team, first time.
05
Acknowledgment Delays
Clients wait for confirmation
Today
Hours-long wait
Clients wait hours or days for "we received it."
What we build
Instant AI response
AI responds instantly with context and timeline.
Your team
Zero-wait confirmation
Client confidence, zero wait. Team stops writing acks.
06
07
08
Don't see yours?
Every operation has its own.
Today
You tell us where your team spends the most time.
What we build
We map the workflow and identify the automation opportunity.
Your team
First workflow live in 60 days.
Schedule a workflow exploration call →

With an engineer — not a salesperson. 30 minutes. No commitment.

What a typical engagement looks like

Step 1 — Assess
Free

30-minute call. We identify your top 3 intake bottlenecks and estimate ROI.

Step 2 — Roadmap
$1,999

Deep dive into your workflow. We map every request channel, estimate savings, and deliver a build plan.

Step 3 — Build
$25K–$75K

We build the AI, integrate with your systems, and go live. First workflow in 60 days.

Step 4 — Run
$3K–$8K/mo

We monitor, optimize, and handle new request types as they come. Or: Dedicated team at ~$22K/mo.

Before you schedule a call

What does the first week look like?
We spend 2-3 days mapping your intake channels — email, web forms, phone, fax, portals. We document how requests arrive, how they get classified, and where they stall. By day 5, you have a priority list of bottlenecks ranked by ROI.
Do you replace our current systems?
No. We connect to your existing systems — ERP, CRM, ticketing, email, whatever you run. We add the automation layer between the incoming request and your system. Nothing changes for your team except less manual sorting.
How long until we see results?
First workflow live in 60 days. Most clients see measurable time savings within the first week of production. ROI typically positive within 90 days.
What's the total cost for year 1?
A single workflow: $25K-$75K to build + $3K-$8K/month to run. Most clients start with one, prove ROI, then add more. Dedicated team option: ~$22K/month for continuous development across multiple workflows.
What if the AI misroutes a request?
Every classification includes a confidence score. Low-confidence requests route to your team for human review. The AI learns from corrections and improves over time. Your misroute rate drops — it doesn't increase.

Let's find the bottleneck that's costing you the most.

Schedule a workflow exploration call with an engineer — not a salesperson. We'll map your intake flow and identify the highest-ROI automation opportunity.