How do you integrate with our procurement and ERP systems?
We integrate with whatever you run — SAP, Oracle, NetSuite, Coupa, or legacy systems. The AI layer sits on top, connecting via API, EDI, or database integration. We don't replace your procurement tools. We automate the manual steps around them — the PO follow-ups, the invoice comparisons, and the vendor performance tracking your buyers do manually.
How does freight audit automation actually work?
The AI compares every freight invoice against the original rate confirmation, contract terms, and actual shipment data. It catches overcharges, duplicate billings, incorrect accessorials, and rate discrepancies automatically. Most logistics companies find 10-15% in freight overcharges — the AI catches them in real-time instead of during quarterly audits.
Can the AI handle vendor performance tracking across hundreds of suppliers?
Yes. The AI monitors on-time delivery, quality scores, pricing compliance, and communication responsiveness for every vendor — daily, not quarterly. It generates scorecards automatically and flags deteriorating performance before it becomes a problem. Your team reviews exceptions instead of building spreadsheets.
What about complex contracts with variable pricing and terms?
The AI ingests your contract terms — volume tiers, seasonal adjustments, fuel surcharges, minimum charges, and special conditions. It applies the correct pricing automatically on every transaction and flags any deviations. When contracts are renegotiated, we update the rules. Your team negotiates better deals; the AI makes sure you get the prices you negotiated.
How do we measure ROI on procurement automation?
We define metrics with you before building. Typical procurement metrics: PO cycle time, freight cost savings from audit, invoice exception rate, vendor compliance rate, and days payable outstanding. We set up dashboards showing before/after in real-time. If numbers don't improve within 90 days, we fix it on our dime.
What's the total cost for year 1?
Two options. Per Workflow: $25K-$75K per workflow, best for starting with one high-impact process like freight audit or PO automation. Dedicated Team: ~$22K/month for 2+ AI engineers embedded in your operation, building multiple workflows continuously. Most procurement teams start with freight audit (the ROI is immediate), then expand. Every engagement starts with a free 30-minute assessment — no commitment.