Home/Industries/Banking/Retail Banking

AI Engineering for Retail Banking

We automate account operations, exception processing, and customer onboarding — same systems, fewer manual steps.

Book Assessment →

What We Automate

We don't know every problem in your operation. You do. These are the types of work we engineer AI for. You tell us where it hurts most.

Data Entry Automation

→

Your team re-types data from one system to another. We eliminate that.

account applications signature cards wire requests beneficiary forms

Incoming Request Processing

→

Requests come in from everywhere in every format. We read, classify, and route them.

account opening service requests address changes stop payments

Billing, Payments & Reconciliation

→

Your operations team spends days on exception processing and reconciliation. We do it in minutes.

exception items NSF processing GL reconciliation ACH returns

Compliance & Audit Readiness

→

Every audit is a fire drill. We keep you ready all the time.

CRA documentation Reg E disputes FDCPA compliance UDAAP monitoring

Report & Dashboard Consolidation

→

Your data lives in 5 systems. Getting one report means asking 3 people. We consolidate it.

branch performance deposit reports month-end close board packages

Client Follow-up & Communication

→

Reminders, follow-ups, status updates — every touchpoint your team does manually.

onboarding sequences document collection dormant account notices rate change alerts
See How We Work →
Case Studies Pricing

Common Questions About AI for Retail Banking

How do we start?
We start with a 2-week AI Roadmap. Our engineers spend time inside your branches — watching how accounts get opened, where exceptions pile up, how month-end close works. The output is a ranked list of workflows by ROI, with implementation timelines and expected savings. No commitment to build beyond the roadmap.
What does my team do differently on day 1?
Almost nothing. The first workflow runs alongside your existing process — AI processes account applications or exceptions in parallel while your team works normally. Once accuracy is validated (typically 2-3 weeks), we switch over. Your branch staff spends more time with customers and less time on paperwork. The transition is gradual, not a big bang.
How does this work with our core banking system?
We build on top of your existing systems. We integrate with FIS, Fiserv, Jack Henry, and every major core banking platform. The AI layer connects your core to your document management, CRM, and reporting tools. Your IT team keeps managing infrastructure. We build the automation that sits between your systems.
What about regulatory and audit requirements?
Every workflow we build maintains full audit trails. For account opening, the AI pre-fills applications and validates data — your team reviews and approves. For exception processing, the AI classifies and routes — your team makes the decisions. Regulators see consistent, documented processes instead of tribal knowledge.
How do we measure success?
We define success metrics with you before building anything. Typical metrics: account opening time, exception processing turnaround, month-end close duration, and error rates. We set up dashboards that show before/after in real-time. If the numbers don't improve within 90 days, we fix it on our dime.
What's the total cost for year 1?
Two options. Per Workflow: $25K-$75K per workflow, best for starting with one high-impact process like account opening or exception processing. Dedicated Team: ~$22K/month for 2+ AI engineers embedded in your operation, building multiple workflows continuously. Most banks start with one workflow, prove the ROI, then move to a dedicated team.

Your branch staff should serve customers, not process paperwork.

Book a free 30-minute AI Assessment. We'll map your highest-volume workflows and show you the 3 processes with the highest ROI.

Book Your AI Assessment